Primary Care Network/ Bow Health Network

21st July 2020Patient information

RSC is one of 5 practices in the Bow area forming our network serving 31,000 patients.

The government is encouraging all areas across London to work in networks to improve in service delivery.

Lots of local projects are run via the network. Recent inhaler recycling project, nasal flu vaccine in young children delivery, Diabetes prevention programme.

Check out the website for upcoming projects.

http://www.bowhealthnetwork.com

GP appointment system has changed

21st July 2020Appointments, Patient information, Practice information

We have now adopted a Total triage system.

  • Most routine bookings to be made on the day and dealt with on the day
  • Please avoid calling in advance for appointments
  • Advanced booking will not be made, however if your problem is an emergency it will be dealt with on the day.
  • Trained administrators will take your call and ask the reason for the call and then a clinician will contact you back
  • If you want to speak to a specific clinician please ask
  • Please provide your up to date details such as current address, telephone number and email address
  • If you need a translater please indicate this when you make the initial call to the admin staff.
  • To book and appointment with Health care Assistant and Nurse will be via reception team.

 

Self care

31st July 2019Patient information, Self care

Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home?

By treating yourself at home you could save a trip to the surgery and free up time for the GPs to see patients with more serious health problems.

Read about some of the most effective home treatments on the NHS Choices website for:

  • Back pain
  • Dermatitis
  • Heartburn and indigestion
  • Nasal congestion (blocked nose)
  • Constipation
  • Migraines
  • Coughs
  • Acne
  • Sprains and strains
  • Headaches

Visit the NHS website for more information

Patient Access

30th July 2019Online services, Patient information

Book GP and pharmacy appointments, order online prescriptions and view your medical record at your convenience. Patient Access, in partnership with NHS.

How do I set up a Patient Access account?

To get online access, you will need to contact us so that we can generate your PIN which you can then collect from our reception.

When you come to collect your PIN, we ask that you bring along some photo ID (a passport, photo driving licence etc). This is so that we can verify your identity and protect your confidentiality.

Once you have your PIN you can register with emis access straight away. If you have already registered for this service click any of the EMIS services we offer above.

Once you are logged in you will be taken to an external website called Patient access online where you will be required to register yourself. After registration is completed you will need to login with your user name and chosen password.

Have you had your flu vaccine?

9th May 2019Patient information

Give the surgery a call NOW and book an appointment.

Are you pregnant?
Are you 65 years or over?
Do you have diabetes?
Do you have COPD or asthma?
Do you have heart disease?
Do you have a weak immune system?

It is recommended that you have a flu jab if you are in any of the above groups. If you are not sure whether you need one give us a call anyway and we will advise you. If you are not eligible for the flu jab, we will not be able to vaccinate you but you can have it done privately at the pharmacy.