Notice for patients

28th December 2022Patient information, Practice information

We have been finding GP recruitment very difficult for the past 2 years and to support the 2 remaining GPs left at Ruston St Clinic we are having clinicians who may be an: Advanced Nurse Practitioner or a Physicians Associate or a Pharmacist.

We expect patients to appreciate that they are skilled clinicians who will be providing good care to patients alongside the GPs and hope
that they are treated respectfully. Depending on the nature of the medical complaint the right clinician will be dealing with the patients.

We have pharmacists, first contact physiotherapist and mental health nurse working to assist Gps with the increase demand in general practice.

Registration

2nd July 2021Patient information
We have a back log of new patient registrations due to short staff so please bear with us.
You will get registered within a week and get a text from the admin team to book appointment with the health care assistant for new patient check up.

Primary Care Network/ Bow Health Network

21st July 2020Patient information

RSC is one of 5 practices in the Bow area forming our network serving 31,000 patients.

The government is encouraging all areas across London to work in networks to improve in service delivery.

Lots of local projects are run via the network. Recent inhaler recycling project, nasal flu vaccine in young children delivery, Diabetes prevention programme.

Check out the website for upcoming projects.

http://www.bowhealthnetwork.com

GP appointment system has changed

21st July 2020Appointments, Patient information, Practice information

We have now adopted a Total triage system.

  • Most routine bookings to be made on the day and dealt with on the day
  • Please avoid calling in advance for appointments
  • Advanced booking will not be made, however if your problem is an emergency it will be dealt with on the day.
  • Trained administrators will take your call and ask the reason for the call and then a clinician will contact you back
  • If you want to speak to a specific clinician please ask
  • Please provide your up to date details such as current address, telephone number and email address
  • If you need a translater please indicate this when you make the initial call to the admin staff.
  • To book and appointment with Health care Assistant and Nurse will be via reception team.

 

Self care

31st July 2019Patient information, Self care

Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home?

By treating yourself at home you could save a trip to the surgery and free up time for the GPs to see patients with more serious health problems.

Read about some of the most effective home treatments on the NHS Choices website for:

  • Back pain
  • Dermatitis
  • Heartburn and indigestion
  • Nasal congestion (blocked nose)
  • Constipation
  • Migraines
  • Coughs
  • Acne
  • Sprains and strains
  • Headaches

Visit the NHS website for more information

Have you had your flu vaccine?

9th May 2019Patient information

Give the surgery a call NOW and book an appointment.

Are you pregnant?
Are you 65 years or over?
Do you have diabetes?
Do you have COPD or asthma?
Do you have heart disease?
Do you have a weak immune system?

It is recommended that you have a flu jab if you are in any of the above groups. If you are not sure whether you need one give us a call anyway and we will advise you. If you are not eligible for the flu jab, we will not be able to vaccinate you but you can have it done privately at the pharmacy.