As a parent, family member or carer, you may be able to manage services for another person by switching to their profile. This is also sometimes called having a linked profile or having proxy access. It needs to be set up by a GP surgery where you and the other person are both registered. You can then switch profiles using the NHS App or by logging in through the NHS website.

Setting up a linked profile

Your GP surgery will need to set up a linked profile. Both you and the other person need to be patients at the same surgery. Your GP surgery will guide you through registration.

You'll need to provide identification. This is so they can confirm who you are and check it’s appropriate for you to act for the other person.

Depending on the level of access your surgery agrees to give you, you may be able to switch profiles and:

  • book an appointment for the other person
  • order a repeat prescription for them
  • view some or all of their GP health record

How to switch profiles

To act for another person who you have a linked profile for:

  • Log in to the NHS App or website.
  • Select Switch profiles on the homepage.
  • Select the name of the person you want to act for.
  • How to know when you are using a linked profile
  • How to switch back to your profile
  • Managing access to your profile

Your GP surgery can help you manage access to your own profile. This includes deciding what services other people can access for you and removing access to your profile.

SurgeryPod

What is SurgeryPod?

SurgeryPod is a secure computer system which has the capability to accurately record patient data and take readings, such as weight and blood pressure measurements. It is not a replacement for your doctor or nurse but an addition to the practice.

Why do we have it?

We want to give our patients greater freedom and the opportunity for you to monitor your health without having to wait for an appointment. Primarily this will be used as an extension to your consultation with your GP or nurse. It will accurately record key data and send it directly to your GP. This means that when you start your face-to-face consultation your doctor will already have this key information giving you more time to discuss your health.

How does it work?

Using SurgeryPod is very simple. You interact with a touchscreen computer which will guide you through the process. After you enter your name and date of birth you simply follow the step-by-step instructions! If you are an existing patient then here is the typical process you will go through prior to your GP appointment:

1. Enter your name and date of birth

2. Select ‘Standard Checks’

3. Follow the onscreen instructions

4. After you complete the session your results are automatically saved on your patient records

Who can use it?

Every patient can use it. From those who rarely visit the doctor to those who are regular patients. Due to its simple user interface, regardless of your technical knowledge, you will easily be able to use SurgeryPod.

Examples when you can use Surgery pod

  • BP monitoring when changing medications upon advise from your GP
  • Contraceptive pill requests
  • Weight monitoring on a weight loss drug issued by the GP or a fitness programme