From 2 April 2024, people living in Tower Hamlets will get easier access to a fully trained and qualified mental health professional team based in East London Foundation Trust’s crisis hub in Tower Hamlets.
The team, who can be contacted by calling 111 and selecting option 2, has a wide range of skills, including on-the-phone brief psychological support. They also have links to key services and organisations that can offer mental health support to people in their time of need. This service will run alongside the existing local crisis lines.
Those wishing to contact a mental health professional outside of hours – or those who aren’t previously known to ELFT or NELFT services – should contact 111 and select option 2.
NHS 111, Option 2 is available 24 hours a day to support all people of any age living in Tower Hamlets who experience a mental health crisis. The Helpline is free to call and available 24 hours a day including at weekends and Bank Holidays.