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Tel: 020 8980 1652  |  Map    Register Now

Ruston Street Clinic

Ruston Street Clinic

  • Clinics & Services
    • Services
      • A – Z of our services
      • Other NHS Services
      • Mental health
      • Flu Clinics
      • Travel advice
    • Appointments
    • Antenatal appointments
    • Important information
      • Extra COVID Testing for Tower Hamlets public
      • Domestic Abuse
    • Total Triage System
    • Out of hours
  • Practice info
    • Contact us
    • Opening hours
    • About us
    • Patient information
      • Prescriptions
      • Test Results
      • Prescribing
      • Request a fit note
      • Self referrals
      • Friends & Family Test (FFT)
      • Patient Participation Group (PPG)
      • Feedback
    • New patient registration
    • Meet our team
    • Research and QI
  • Self-help
    • Patient leaflets
    • Symptom checker
    • NHS health A to Z
    • NHS health check
  • Online Services
    • Apps and online services
    • Online services – proxy access
    • Online GP consultation
    • NHS App for Repeat Prescriptions
    • Access test results
    • Update personal details
    • Access your medical records
  • News

A – Z of our services

The services we offer and who you need to see

Addiction

Who to see:
Nurses/HCA
Tower Hamlets Stop Smoking Service
on 0800 169 1943

Advice on: Baby and child healthcare

Who to see:
Health Visitors 020 8980 1760
Nurse

Advice on: Sexual Diseases, HIV/AIDS

Who to see:
Doctor
Nurse
Ambrose King Centre
020 7377 7307

Advice with: Anxiety, Worries, Depression etc.

Anxiety, Worries, Depression, Sexual problems and Bareavement

Who to see:
Doctor
Psychologist by referral

Advice with: Home help, Meals on Wheels, Welfare etc.

Home help, Meals on Wheels, Welfare & Employment Advice, Mobility Allowance, Travel Passes, Disabled Driver Sticker.

Social Services: 020 7364 5000
Citizens Advice: 0870 126 4014

Breast Checks and Cancer Awareness

Who to see:
Nurse
Doctor

Blood pressure and general checks

Who to see:
Practice Nurse

Blood Tests

We encourage to book with HCA at the clinic for bloods. For the working patients you can use the Saturday morning clinic at St Stephens Health centre starting from 8.30am on a first come first serve basis. Address is Bow Community hall, Williams Place, Bow, E3 5ED.

For alternate times, blood test appointments you can be booked in the community hub clinics. Please contact reception.

DO NOT GO TO LOCAL HOSPITALS FOR BLOOD TESTS unless under 16 yrs of age.

Our last blood test at the clinic will be at midday due to our blood collection service coming at latest 2pm, please book with the HCA.

OTHER OPTIONS are for working patients: Saturday morning first come first serve basis at St Stephen’s Health centre, William Place or to ask at reception to be booked at a community hub clinic for blood test.

Cervical Smear Tests

Every three years if aged between 25 & 49. Every five years if aged between 50 & 64.

Who to see:
Nurse
Doctor
Family Planning Clinic

Clinical Pharmacist

Once a month Ms Khiloni Shah works with the GP’s to support us with medicine management related work. She may contact patients to inform them of changes to their prescription medicines.

Contraceptive Advice

Family planning and morning after pill

Who to see:
Nurse or family planning clinic
Pharmacist or Doctor

District Nurses

Any enquiries with this team please contact the Single point of Access on 03000335000 and leave a message.

Dressings

Removal of Stitches and Staples

Who to see:
Nurse

Family planning

Advice before you get pregnant

Who to see:
Nurse, Health Health Care Assistant

Health Visitor

Joint HV and GP baby clinic and drop in tends to take place first Wednesday of the month between 11- 12.30. Our named health visitor is Rachel Nguyi.

You can also drop in at the Olga centre or Overland childrens centre.

Healthy Lifestyle Advice

Who to see:
Nurse
Health Care Assistant

Home Visits

Please call early as possible if you require a home visit. Sometimes the GP will call before visiting and the visits will occur after 12.30.

Maternity Care

Who to see:
Antenatal Clinic

Mental Health

If you are experiencing mental health crisis you can call the Tower Hamlets 24 hr crisis line number 0207 771 5807.

MIND is a mental health charity that you may find with useful resources and also a helpline.

Click here for more information

Minor Eye conditions (MECS)

Minor Eye conditions (MECS) can now be dealt with specialised opticians. You are able to self refer. Opticians that offer this service. If unsure you can send us an e consult.

View the MECS leaflet

Pregnancy Tests

Abortion advice available

Who to see:
Pharmacist
Nurse
Doctor
Sylvia Pankhurst Centre 020 7377 7898

Psychologist

Our current practice psychologist is Anna Wachowska, you can see her and her team members by self referring to Talking Therapies. She is usually in Tuesday afternoons. Talking therapies can offer counselling either one to one or group - Self refer by calling 020 8475 8080.

Repeat Prescriptions

Please let us know 48hrs before you need a repeat prescription.

Please bring your repeat prescription request

Results of tests

Ring us on 020 8980 1652 speak to a
receptionist between 12 noon - 14:00pm

Social Prescriber

Ms Rumana Matin, can be accessed via referral from GP/nurse/ HCA. She is a link worker who can sign post with matters related to exercising/ benefits/ PIP/ Befriending/ social clubs/debt/ parenting. Please enquire with clinic staff.

Suggestions or Complaints

Who to see:
Practice Manager
Senior Receptionist

Travel Advice and Immunisation

Who to see: 
Nurse

Click here for more information

Urgent Problems

Please call from 8.30 am for an urgent face to face or telephone consultation appointment with GP or nurse. You may be asked to also use e-consult or be offered a Hub appointment as an alternative.

Working Well Trust

If you suffer from mental health and finding it difficult to get back into employment, Working Well Trust can support you through. Please self refer.

Important and useful links

  • COVID-19 – Important Information
  • New patient registration
  • Consult your GP online
  • Prescriptions
  • Test Results
  • Introducing the NHS app
  • Appointments
  • Antenatal appointments
  • Self Care & Health Advice
  • Patient leaflets
  • Prescribing
  • Research and QI
  • Electronic Prescription Service (EPS)
  • Flu Clinics
  • Mental health
  • ADHD and Autism
  • Antenatal appointments
  • Young people

Ruston Street Clinic

Ruston Street
London
E3 2LR
Show map

Tel: 020 8980 1652
Fax: 020 8981 3397

  • COVID-19 – Important Information
  • Privacy
  • Confidentiality
  • GP Earnings
  • Accessibility

2020 - CQC Annual regulatory review

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